Scaling Digital Defenses

Government agencies continue to expand their digital service offerings, making it easier than ever before for the public to access critical benefits and services online. However, this rapid expansion of digital services has opened the door to unprecedented identity fraud and abuse, costing billions of dollars.

In many cases, additional customer friction was introduced for identity verification processes as a mechanism for reducing identity fraud. But this did little to actually decrease identity fraud, and it had the adverse effect of reducing public access to services.

With the right approach, however, it is possible to mitigate identity fraud while avoiding undue burden and a negative customer experience. As governments build toward the future, it is important to incorporate comprehensive strategies for targeting and tackling identity fraud.

In this webinar, you’ll learn:

• How to build a modern plan for combating identity fraud to ensure the right constituents have access to the benefits and services they need
• How to identify suspicious behavior and pinpoint risk around certain devices and IP addresses
• How to address identity fraud once you’ve found it
• How to make sure accurate, seamless and fast identity verification is a central component of your digital defense strategy

Mike Cook

VP, Commercialization, Fraud Solutions, Socure

Staci Shatsoff

Assistant Vice President Secure Payments & Fintechs Federal Reserve Bank Of Boston

Deborah A. Snyder

Senior Fellow, Center For Digital Government