Knowledge Based Authentication (KBA)
Knowledge based authentication, or KBA, is a type of authentication that looks to prove that the person providing identity information is truly that person. KBA is based on some sort of knowledge the individual has. The KBA process is inconvenient and causes frustration for good customers who may have forgotten the KBA quiz answer. Bad actors can typically circumvent the KBA process using compromised personally identifiable information (PII).
Moving Beyond KBA: Goodbye Fraud, Friction, and Frustration
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Fraudsters Lie, but Math Tells the Truth
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