What is Customer Abandonment or Drop-Off?

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Products
Products Experience the power of graph-defined identity verification.
Platform

Fraud Risk

Compliance

ID Document Verification

Account Intelligence

Decisioning

Analytics & Reporting
Platform

. Socure ID + Platform
The new standard for digital identity verification, providing real-time, predictive analytics for the most accurate and comprehensive identity verification and fraud prediction—all through one API.

Socure named a Leader in The Forrester Wave
Identity Verification Solutions Q4 2022
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Fraud Risk

Fraud & Risk Solutions

Eliminate the need for limited, single-point solutions and gain a holistic view of identity with the industry’s most comprehensive digital identity fraud prevention suite.
Overview

. Sigma Identity Fraud

. Sigma Synthetic Fraud

. Address RiskScore

. Email RiskScore

. Digital Intelligence

. Phone RiskScore

. Portfolio Scrub

. Sigma First-Party Fraud

Compliance

Compliance Solutions

Protect your organization with market leading data coverage, unmatched accuracy, demonstrable controls and world-class tools to efficiently manage your operations
Overview

. Socure Verify

. eCBSV

. Global Watchlist Screening with Monitoring

. Portfolio Scrub

. Deceased Check

ID Document Verification

. Predictive DocV
Stop more fraud without sacrificing customer experience with the industry’s highest accuracy rates and fastest response time.

eBook
3 Warning Signs That Your ID Verification Process is Robbing You of Revenue
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Account Intelligence

. Socure Account Intelligence
Verify the status and ownership of non-traditional accounts held at digital banks, credit unions, and regional banking institutions.

Decisioning

. Decision Module
Align policy with process, automate decisions, help ensure compliance, and efficiently scale growth.

. Control Center
Prevent fraud across your portfolio, and demonstrate compliance in an evolving regulatory environment.

Analytics & Reporting

. Analytics & Reporting Dashboard
Explore, monitor, and audit crucial KPIs to optimize your operations, ensure regulatory compliance, and proactively address emerging risks to your business.
Industries

Industries Seamlessly onboard more good customers while preventing fraud—no matter your industry.

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Financial Services
Verify identities and stop fraud throughout the customer lifecycle, while meeting the most stringent compliance requirements.

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Marketplace
Strengthen the reputation of your ecosystem and instantly onboard more consumers and sellers without increasing risk.

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Sharing Economy
Ensure trust & safety while instantly onboarding more consumers, sellers, and gig workers without increasing fraud.

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Online Gaming
Maximize player conversion rates and reduce identity fraud losses while maintaining compliance.

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Buy Now Pay Later (BNPL)
Auto-accept more shoppers, attract more merchants, and protect your customers from identity fraud.

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Public Sector
Increase auto-verification rates of eligible individuals, improve program integrity, and eliminate manual reviews.

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Crypto
Verify identities faster and accelerate time to funding, trading, purchase, and storage.

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Workforce
Register and onboard more good applicants with passive identity verification.

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Sponsor Bank
Streamline BaaS management, enhance compliance, simplify partner oversight, and grow your customer base.
Resources
Resources Stay up to date on industry news, trends, and Socure's world-class solutions.
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Company Learn more about the award-winning people and technologies that power Socure.
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Socure Risk Insights Network
Socure named a Leader in The Forrester Wave
Identity Verification Solutions Q4 2022
See More

GET A DEMO | Talk To An Expert

Customer Abandonment

Customer abandonment, also referred to as drop-off, occurs when a user begins a financial services application for onboarding but drops out of the process before completing it. The most common reasons cited for abandoning or dropping an application include complicated onboarding processes and excessive, disjointed security checks, which often manifest as friction and manual reviews.

3 Powerful Ways to Improve Your Customer Onboarding

Fast-Growth Fintech Onboarding at Scale: How to Accept More Good Customers (and Reject More Bads)

Moving Beyond KBA: Goodbye Fraud, Friction, and Frustration

Socure is the leading platform for digital identity verification and trust.

Its predictive analytics platform applies artificial intelligence and machine learning technology with trusted online/offline data intelligence from email, phone address, IP, device, velocity, and the broader internet to verify identities in real time.

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