Hello! You have been directed to Socure’s documentary verification service by one of our customers – a business from which you want to obtain products or services. Let’s call each of them the “Business.” We support many businesses that need to verify the identity of the consumers they are serving. This helps prevent fraud and other problems around the use and misuse of personal information. This is why the Business has asked you to verify your identity with our service, by scanning your government-issued identification card and possibly also a selfie photograph. To start the process, the Business and Socure will send you a short code by text message. Here are the terms of how we will message you.
1 . When you opt-in to the service, we will send you an SMS message to confirm your signup.
2 . You can cancel the SMS service at any time. Just text "STOP" to ##### . After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3 . If at any time you forget what keywords are supported, just text "HELP" to ##### . After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
4 . We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). ***Carriers are not liable for delayed or undelivered messages***
5 . As always, message and data rates may apply for any messages sent to you from us and to us from you. Socure will text you each time a Business initiates our documentary verification services on your behalf. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the products and services you are seeking from Business, including their customer processes such as use of our documentary verification services, please contact the Business.