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Trends, Financial Services, Manual Review

Evolution of the Digital Banking Customer

Posted by Jamie Verdi on Jul 22, 2019

Ten years ago, I started my career in “digital account opening”. I was working for a growing start-up that focused on helping banks and credit unions offer customers the ability to open deposit accounts online. 

Identity verification, Manual Review

Busting 4 Identity Verification Myths

Posted by Socure on Jul 23, 2018

The traditional methods of identity verification—for instance when a customer wants to open a new bank account or start doing business with a new institution— are, unfortunately, stale. They just don’t work anymore. Part of the problem is that the data the traditional identity verification providers - the credit bureaus - use to verify users is the same identity data that gets stolen in breach after breach. How does it make sense to use social security numbers, addresses, and birthdays to verify an identity when that same information can be easily bought on the black market? The truth is, it doesn’t.

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